At Nari Libas, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return policy to make the process as convenient as possible. Please review the following guidelines:

Eligibility:

 Items eligible for return must be in their original condition, unworn, unwashed, and with all tags attached.

Returns are accepted within 7 days from the date of delivery.

Initiation of Return:

•  To initiate a return, please contact our customer service team within the specified return period.
• You can reach us via email at support@narilibas.com or by phone at +91-97936 03205.
• Please provide your order number and the reason for the return when contacting us.

Return Process:

•  Once your return request is approved, we will provide you with a return authorization and instructions on how to return the item(s).
• Please ensure that the item(s) are securely packaged to prevent damage during transit.

Return Shipping:

•  Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part (e.g., wrong item received, defective product).
• We recommend using a trackable shipping method to ensure the safe return of the item(s).

Inspection and Refund:

•  Upon receiving the returned item(s), our team will inspect them to verify their eligibility for a refund.
• Refunds will be issued to the original form of payment within a reasonable timeframe, typically within 5-7 business days after the return is processed.

Non-Returnable Items:

1. Certain items are not eligible for return, including but not limited to:
2. Intimate apparel (e.g., lingerie, swimwear) unless in its original, unopened packaging.
3. Personalized or customized items.
4. Items marked as final sale or clearance.

Exchanges:

 We currently do not offer exchanges. If you wish to exchange an item, please initiate a return for a refund and place a new order for the desired item.

Contact Us:

 If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team for assistance.

Thank you for shopping with Nari Libas. We appreciate your business and hope to exceed your expectations with every interaction.